Messaging
Texts and emails in one thread
Customers text and email the shop; UpfitOS matches both to the same customer record automatically. One conversation, no app-switching, nothing lost.
Shop software for the aftermarket
UpfitOS runs the whole counter for upfit shops — lift kits, wheels and tires, audio, accessories, performance. Installed-price packages, every text and email in one thread, live parts pricing on the work order, and follow-up that never forgets a declined build.
In daily production at a Texas off-road shop — real work orders, real invoices, real customer texts. Now onboarding a small number of founding shops.
The wedge
Every shop platform out there was built for general repair: labor guides, book hours, oil-change reminders. Fine software — for a different business.
An upfit shop doesn't sell book hours. You sell a 6-inch lift on 37s as one number, installed. Your quote is a package, your pipeline is builds, and the customer who said “not this month” to the winch bumper is next quarter's job — if anyone remembers to follow up.
UpfitOS is built around exactly that. Packages are the pricing primitive, not a workaround. Declined work is a tracked signal, not a lost ticket. The customer record is one spine that messaging, jobs, and follow-up all share.
If your rack time is billed from a labor guide, the incumbents will treat you fine. If your counter quotes builds, this is the first software that works the way you do.
What it does
Everything below is running in a real shop today. Nothing on this page is a mockup.
Messaging
Customers text and email the shop; UpfitOS matches both to the same customer record automatically. One conversation, no app-switching, nothing lost.
Follow-up
A declined build is next quarter's job. UpfitOS tracks turned-down work and fires the follow-up on schedule — before the lead goes cold.
Parts
Search 800,000+ parts across 450+ brands from Turn 14 Distribution without leaving the work order — live cost, MAP, and warehouse stock.
Pricing
Build work orders from your menu — the lift, the wheel-and-tire combo, the audio install — at the installed price you actually sell. No labor-guide gymnastics.
Scheduling
Drag-and-drop job board, per-tech calendar, and a My Day view each tech opens on a phone in the bay.
Time
Clock in and out per work order. Hours land next to the estimate, so you see the real cost of every build — not a guess at month end.
Accounting
Invoices push to QuickBooks Online cent-exact, tax included — and UpfitOS notices if someone edits them on the other side.
Photos
Camera-capture photos straight from the bay onto the work order — before, during, and after — stored with the job, not on somebody's phone.
Why UpfitOS
The incumbent platforms are good at what they were built for: general repair, a decade ago. That's the point — it isn't what you do.
No trash talk intended — the incumbents are solid tools for general repair. They just weren't built for shops that sell builds.
Early access
UpfitOS runs one aftermarket shop in daily production today. That's deliberate: we build against a real counter, real bays, and a real parts wall — not a feature checklist.
We're opening a small number of founding-shop spots. Founding shops get direct access to the people writing the software and a real say in what gets built next. You'll notice there are no customer logos or five-star quotes on this page — we'd rather show you the product.